One of the Sub Media Centers (the one we are responsible of) opened on Tuesday 21st of February. Days got little bit busier since more journalist started to arrive. Most common problem had something to with printers. It was the same last year. Usually it means we show how to install drivers for printer and so far the most difficult case has been with faulty color drum cartridge. Which actually took almost two days to replace because of some information issues.
We also decided to divide our wireless network in two: 5GHz and 2.4GHz. It balanced the workload and wireless started to work much smoothly for everyone. We also decided to manually configure a controller AP, because some of the AP kept disappearing from Zabbix. Configuration fixed the issue and none of the users never even noticed the issue.
Being in IT can be frustrating because no one ever notices your work if everything is working, but when something doesn't - you are the first one to blame.